Frequently Asked Questions
About Ride Market
Ride Market is a powerful and easy-to-use platform that connects vehicle buyers and sellers across South Africa. Whether you’re selling your old car or searching for a new ride, our platform is built to help you do it faster, safer, and more efficiently.
We believe in making vehicle transactions more transparent and accessible to everyone. With a mission to simplify the process, Ride Market empowers individuals and dealerships with the tools they need to succeed in the auto marketplace.
Sell Your Car
Selling your car on Ride Market is simple and efficient. Just create an account, upload your vehicle details, photos, and submit the listing. Our admin team manually reviews every listing to ensure quality and legitimacy.
All vehicles are approved in less than 12 hours and must meet our community standards. This manual verification process helps protect buyers and sellers, building trust in every transaction.
For Buyers
As a buyer, you can browse hundreds of vehicles across various makes, models, and price ranges. We offer robust filters and search tools to help you find the perfect vehicle for your needs and budget.
Once you find a car you’re interested in, you can directly contact the seller through our secure platform to ask questions or arrange a meeting. All listings are reviewed to ensure accuracy and reliability.
Safety Guidelines
- Always meet in public locations, preferably during the day.
- Bring someone with you when checking a car.
- Inspect the car and test drive it before making any payments.
- Use trusted payment methods and avoid cash where possible.
- Report suspicious activity immediately to our support team.
Managing Your Account
Your Ride Market account lets you manage your active vehicle listings, saved searches, and profile settings. From your dashboard, you can also respond to buyer inquiries and edit your car details at any time.
In case you forget your password, simply click on the “Forgot Password” link on the login screen to reset it securely via your email address.
Payments & Fees
Creating a basic listing is completely free on Ride Market. If you want your car to appear at the top of search results, you can upgrade to a premium placement at an affordable rate.
We accept major credit cards and EFT (Electronic Funds Transfer) for all upgrades. All transactions are secure and encrypted to protect your data.
Mobile Access
Ride Market is fully mobile-friendly, giving you the freedom to browse or post a car directly from your smartphone or tablet. The layout adjusts seamlessly to your screen size.
You can also save Ride Market as a shortcut icon on your mobile screen for quick access — just tap the browser menu and choose “Add to Home Screen” on supported devices.
For Dealerships
We offer special tools and features for dealerships looking to list multiple cars, manage inventory, and get valuable leads. You can create a branded dealership profile that boosts visibility and trust.
Our dealer dashboard includes bulk upload options, lead tracking, and performance analytics to help you grow your sales. Contact us to get started with a dealer account today.
Customer Support
We’re here to help you. You can contact our support team by live chat, email, or phone. Our working hours are Monday to Friday from 9:00 AM to 5:00 PM.
For general inquiries, please email us at support@ridemarket.co.za. We aim to respond to all support queries within 1 business day.
Legal Information
All users must agree to our Terms of Service and Privacy Policy to use the Ride Market platform. These policies are designed to ensure a safe and fair experience for all.
We reserve the right to suspend or terminate accounts that violate our terms or attempt to engage in fraudulent activity. Please review the legal documents carefully before using our services.